With this Non-Discrimination Policy, Secret Natura intends to provide its Users with moments of tranquility in a peaceful environment, always guaranteeing respect for others and for the surrounding nature.

We are committed to create a community where everyone feels integrated, well received and respected, regardless of their origin, religion, sex or sexual orientation. In this sense, both our guests and our partners are obliged to adopt and respect this non-discrimination policy.

To everyone feel included and respected anywhere, compliance with the following basic principles is required:

Inclusion – We welcome guests from all backgrounds, so by joining Secret Natura, as host or as guest, you agree to be part of a community and a platform in which discrimination, prejudice, racism and hate have no place.

Respect – Respect for difference and for others are basic principles for a good understanding and a harmonious community. Secret Natura repudiates any and all forms of discrimination, racism, prejudice or differentiation based on race, color, ethnicity, origin, religion, sexual orientation, gender identity, civil status or other.

It is considered discriminatory treatment and therefore prohibited to any Secret Natura partner or host, refusing or imposing different terms and conditions on a guest based on their race, color, ethnicity, national origin, religion, sexual orientation, gender identity, civil status or other. Also forbidding from publishing any advertisement or making any statement that discourages or indicates a preference or dislike for any guest based on their race, color, ethnicity, national origin, religion, sexual orientation, gender identity, civil status or other.

 

Inability

Secret Natura hosts and partners are prohibited from refusing a guest due to any disability or imposing different prices, fees or terms and conditions based on the fact that the guest has a disability, so they cannot prohibit or limit the use of mobility devices, or does it publish any advertisement or make any statement that discourages or indicates a preference or a dislike for any guest due to any disability and, on the contrary, should do everything possible to assist, provide support and show total availability, providing a great stay as it should be the inherent quality of all Secret Natura partners and hosts.

Secret Natura hosts, when they know in advance that the guest has a motor disability, should provide factually accurate information about the unit’s accessibility characteristics (or the absence of them), allowing guests to individually assess whether the unit is suitable to your individual needs.

 

Final dispositions

If any Secret Natura partner, host or guest violates this Non-Discrimination Policy, namely through advertisements, comments or other means, they will be notified and may, at the limit, be permanently excluded from the Secret Natura platform without the right to any compensation or refund.

In case of doubt or question related to your obligations under this Policy, you should send us an email to info@secretnatura.com